Assistant Manager Techno Commercial Support (Tarapur)

Hiring for One of the leading Indian MNC operating in Niche Markets

7 - 12 Years

Job Description

Job Responsibilities:

Principal thrust area:
Coordinate with sales team in USA and international customers.

Key responsibilities:   

  • Coordinate with sales team in USA and international customers for on time delivery, resolving technical issues and closing customer complaints, reply to customer audit report, customer questionnaire etc.
  • Coordinate development of new products and contract filling service. This includes preparing quotation and supporting material for brochures, certifications, packing and labelling etc.
  • Coordinate with Production, QA Department to analyse and resolve customer complaint and identify the root cause.
  • Initiate action to resolve repetitive complaints based on past data.
  • Lead Quality meeting with sales team in USA thru Skype call.

4. Functional Competencies:

  •  Excellent written & verbal English communication skill.
  •  Knowledge of products and its technical, operational and aesthetic features/ issues.
  •  Able to understand technical issues and resolve customer complaints.
  •  Well versed with productivity & quality improvement concepts.
  • Should have knowledge on project management.
  •  Should be able to coordinate for making new project time lines.
  • Good understanding of preparing product costs, understanding customers requirement and preparing quotations.

5. Behavioural Competencies:

  • Communication
  • Quality and Service Orientation
  • Cross Functional Team Working
  • Problem Solving
  • Innovation
  • Corporate Etiquette
  • Delivering Consistent Results

Salary: INR 10,00,000 - 12,00,000 PA.

Industry:Pharma / Biotech / Clinical Research

Functional Area:Sales, Retail, Business Development

Role Category:Sales Support

Role:Sales Coordinator


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Any Specialization, B.Pharma - Pharmacy

PG:M.Pharma - Pharmacy

Doctorate:Doctorate Not Required

Company Profile

Pharma Placements Inc.

Pharma Placements Inc. is one of the leading most HR consultancy providing manpower to Pharma Industry exclusively
View Contact Details+

Recruiter Name:Sudhir Vinayak

Contact Company:Pharma Placements Inc.


Address :F 99, First Floor, B Wing, Express Zone Mall, Opp. Adani Energy, W.E.Highway, Goregaon (E), Mumbai